Cant add Picture

[Kraken Guard]

I've been trying to add a picture for my character, Kenjatsu and the rules say i can only upload pictures that are JPG, JPEG, GIF or PNG. The Picture im trying to upload is 359(width) 294(Height) in pixels. im saving the picture in JPG, JPEG, GIF and PNG but the picture still wont upload. Is there something that i missed while reading the rules? And if the picture needs to be smaller, how small should it be(In Width and Height)? Thanks and sorry about that

[Tom]

What is the size in KB of the image you are trying to upload?

[Kraken Guard]

I think the size is 52.6KB(53,939 Bytes) Should i make the picture smaller? If so, what would the Width and Height be in pixels?

[Tom]

No, it seems that your image is well under the require size. Can you tell me if you're getting an error when you try to upload the picture. If you are, what is the error message?

[Kraken Guard]

Error(s) Have Been Found While Trying to Upload This Photo; Photo Was Not Uploaded:
• You can only upload .gif, .jpg, .jpeg, and .png image formats.

[Tom]

Try saving the image with a lowercase extension instead of an uppercase one. So, instead of having it be a .PNG, save it as a .png with lowercase letters. See if that works.

[Kraken Guard]

I dont have any in lowercases. I only have upper cases. Only ones that i think are in lowercases is Monochrome Bitmap(*.bmp *.dip) 16 Color Bitmap(*.bmp *.dip) 256 Color Bitmap(*.bmp *.dip) and 24-Bit Bitmap(*.bmp *.dip) If there is a way, how do i save it in the lowercases .png?

[Tom]

When you go to save the image, add .png to the end of the file name. That should change the extension to lowercase, in most cases. If that doesn't work, I have another idea.

[Kraken Guard]

added .png at the end of the file name, still does not work. Think it be time for plan B? ^_^

[Tom]

Can you post the picture on the forum please? I'd like to see if I can upload it. If I can't, then I'll try "plan B".